07389111999 |02476260336


Website privacy policy

This website is operated by CATHEDRAL GAS SERVICES. The privacy of our users is extremely important to us and therefore we encourage all users to read this policy very carefully because it contains important information regarding:

Who we are

CATHEDRAL GAS SERVICES (‘we’ or ‘us’) collect, use and are responsible for storing certain personal information about you. When we do so, we are regulated under the General Data Protection Regulation which apply across the European Union (including the United Kingdom) and we are responsible as a ‘controller’ of that personal information for the purposes of those laws.

The personal information we collect and use

a. Personal information you provide to us

We collect the following personal information that you provide to us:

  • b. Personal information you provide about third parties
  • If you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agreed that you:

    How we use your personal information

    We collect information about our users for the following purposes:

    Who your information may be shared with

  • We may share your information withlaw enforcement agences in connection with any investigation to help prevent unlawful activity.
  • We will not share you personal information with any other 3rd parties.

  • Required personal information

    No personal information has to be provided by you to us at any time.

    How long your personal information will be kept

    We will hold your personal information for the following periods:

    6 years

    These periods are no longer than necessary in each case.

    Reasons we can collect and use your personal information

    We rely on the following as the lawful basis on which we collect and use your personal information:

    (1). consent;

    (2). contract;

    (3). legal obligation;

    (4). vital interests;

    (5). public task;

    (6). legitimate interests;

    (a). The legitimate interests relied upon are as follows:


    Keeping your information secure

    We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

    We will also use technological and organisation measures to keep your information secure.

    We are certified to ISO 27001. This family of standards helps us manage your information and keep it safe and secure.

    We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

    Indeed, while we will use all reasonable efforts to secure your personal data, in using the site you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us using the details below.

    Transfers of your information out of the EEA

    We will not transfer your personal information outside of the EEA at any time.

    Children and the validity of consent

    Where we obtain consent from any user we will take reasonable steps to ascertain whether the user is over 13 years of age and whether the child is sufficiently informed to give valid consent. If the user is not, parental consent will be required to provide consent for the processing of any personal information.

    What rights do you have?

    Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:

    For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individual’s rights under the General Data Protection Regulations (

    If you would like to exercise any of these rights please:

    From time to time we may also have other methods to unsubscribe (opt-out) from any direct marketing including for example, unsubscribe buttons or web links. If such are offered, please note that there may be some period after selecting to unsubscribe in which marketing may still be received while your request is being processed.

    Do you need extra help?

    If you would like this policy in another format (for example: audio, large print, braille) please contact us using the details below.

    How to complain

    We hope that we can resolve any query or concern you raise about our use of your information.

    The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at or telephone: 0303 123 1113.

    Changes to the privacy policy

    This privacy policy was published on ________ and last updated on ________.

    We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website. We will also attempt to notify users of any changes by:


    Contacting us

    If you have any questions about this policy or the information we hold about you, please contact us by:



    91 Harnall Lane East,
    Coventry, CV1 5AG, UK


    telephone: 07389 111 999

    Calls will be answered at the following times:

    Mon – Fri 0900 – 1700

    We may record calls for quality and training purposes.